AI for merchants, marketplaces and marketing
AI for merchants, marketplaces and marketing
Conversational Commerce
TikTok says brands that sell through its new in-feed checkout stay the merchant of record. Salesforce tells its Commerce Cloud stores they own the customer relationship, and expects its rollout to begin in the first quarter of 2027.
Chandni Melwani
Oct 7, 2026
Conversational Commerce
A shopping agent and an onboarding agent are the expected part. The dispute agent is the one that tells you where this is actually stuck.
Chandni Melwani · Europe · Jul 22, 2026
Conversational Commerce
A million businesses already run one. Meta says paid tiers are coming, and has not said what the meter is, which is the number merchants should be waiting on.
Chandni Melwani · Global · Jul 21, 2026
Conversational Commerce
Task completion arrives inside a search product with a billion monthly users, and the trip to your site is the part it removes.
Chandni Melwani · Jul 18, 2026
Conversational Commerce
Salesforce Agentforce Commerce launches with ChatGPT integration. AI-referred traffic converts at 8x social media rates. What ecom operators need to do now.
Chandni Melwani · Global · Jul 8, 2026
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